Shipping Policy

Delivery methods
The “doublee”e-shop provides the following services:

‧ Standard delivery service (Hong Kong – SF Express)
‧ Pickup Location (Hong Kong – SF Express or other express)

Delivery Process
‧ The goods will be sent out within 3 to 4 working days after the order is confirmed, and will be received within 2 to 3 days after sending out

Hong Kong delivery
Expect for the activities specifically indicated on the website, the principles for shipping fee as follows:
‧ After the order amount is over HK$150, you can enjoy free shipping.
‧ If the order amount is less than HK$150, a shipping fee of HK$30 will be charged.

If the delivery address is a remote area of Hong Kong, the customer must pay an additional fee for on-site collection and delivery. For detailed terms, please refer to the SF Express website. The price of door-to-door delivery service dose not include surcharges in remote areas, special warehousing service fees and other special handling fees; if express mail is delivered to the above-mentioned areas, customers must pay additional surcharges.

Cautious
‧ Customers please enter the correct personal information and address at the time of purchase in order to arrange delivery.

‧ Placing an order means you agree to purchase products or services in accordance with the Terms and Conditions set out herein. After receiving your order, we will acknowledge receipt of your order. However, it does not confirm that we have accepted your order. We reserve the right to reject any purchase order without giving any reasons. In the event that we are unable to accept your order (for example due to payment issue), we will notify you by phone or email.