退款政策

換貨和退款政策

‧ 在正常情況下，我們不會接受任何換貨或訂單取消的要求。

‧ 收到貨品後，請立即檢查貨品是否有任何問題和/或外觀損壞，以及在收貨時是否已包含所有配件（視情況而定）。如遇到上述情況，請聯絡我們的客戶服務部。

‧ 如我們就上述情況同意更換貨品，但該換貨的產品已售罄，我們將把款項退還給你。

‧ 在申請產品更換前，請向我們出示原有的銷售收據或相關電子收據。

‧ 我們有權以產品外觀損壞或缺少配件為由拒絕換貨。如果在購買時任何相關的禮品損壞，我們將盡快更換。

‧ 退回的產品不應損壞、劃花、污損或包含任何水漬痕跡。

‧ 產品經維修後不設退換。

Exchange and Refund Policy 

‧ Under normal circumstances, we would not accept any request for exchange of products or cancellation of orders.

‧ You are requested to examine the goods immediately for any deficiencies and/or damages of their appearance and whether all accessories are included upon delivery or collection (as the case may be). If it is the case, please contact our Customer Service Department.

‧ If we have agreed you are entitled to an exchange but the products to be exchanged are sold  out, we will refund your payment.

‧ Original sales receipt or relevant electronic receipt should be produced to us before product exchange is accepted.

‧ We have the right to refuse to exchange a product on the ground of damage to its appearance or missing accessories once the delivery has been signed for. If any applicable gifts with purchase are damaged, we will replace them as soon as possible.

‧ The product to be returned should not be damaged, scratched, defaced or contain any trace of water damage.

‧ No exchange would be made for product which has undergone any repair.